Privacy Policy

Last updated: May 01, 2018 01:16pm
Privacy Policy
Smadie operates the http://www.smadie.com website, which provides the social media marketing services to individuals in South Africa and Mozambique.
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and make use of personal information. The following outlines our Privacy Policy.

1.Information Collection and Use

1.1. Website Visitors
If you are a Visitor to our website only, and a client of ours, then this section is relevant for you.
By visiting this website, you consent to the collection and use of your Data as described in this privacy policy. If you do not agree with the terms set out here, please do not visit this website.

  • If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Smadie may collect, record and analyze information of Visitors to its website.We may record your IP address and use cookies. Smadie may add information collected by way of pageview activity.
  • Furthermore, Smadie may collect and process any Personal Data that you volunteer to us in our website’s forms, such as when you register for events or sign up for information and newsletters.
  • If you provide Smadie with your social media details, Smadie may retrieve publicly available information about you from social media.
  • Such Personal Data may comprise your IP address, first and last name, your email address, your telephone number, data for social networks, your areas of interest, interest in Smadie services, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between Smadie and the visitor.
    Smadie gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come from.

 

 

1.2. General information
Location: Our website will collect the information about the location of our visitors which will be shown on our statistics page. 

Email Address: We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails

IP Address: IP is a unique string of numbers separated by full stops that identifies each computer using the Internet Protocol to communicate over a network.

Contact Information: Your phone number will be required if you wish to do business with us so that communication can be easily achieved. 

Name: We collect your name when you fill out our forms, subscribe to our newsletter, contact us, answer a survey or do business with us. We use to identify you and be able to easily and in a friendly way communicate with the person. 

Credit Card: We will require the collection of your credit card information for the purpose of a business transaction, in case of that being necessary (taking in my mind that we accept PayPal payments as well). We will not share your credit information with individuals or any other organisation without your consent. 

Cookies: Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
By continuing to visit the website, you agree to the placement of cookies on your device. If you choose not to accept our cookies, we cannot guarantee that your experience will be as fulfilling as it would be with cookies. We may also place cookies from third parties for functional and marketing purposes. The use of cookies is widespread and benefits the surfer. 

For more information about our cookies policy, please visit the following link:  https://en.support.wordpress.com/cookies/

Social Media Platforms: Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate/engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

 

2. Individuals rights

  • Right to be informed

You have the right to be informed when your data will and why your data will be collected, any changes to our privacy policy or any other agreement.

  • Right of access

You are entitled to view, amend, or delete the personal information that we hold. Email your request to us, smadieagency@gmail.com

  • Right of rectification 

You are entitled to have your personal data rectified if inaccurate or incomplete and we must respond to a rectification request within one month if not deemed complex. 

  • Right to erasure

‘The right to be forgotten’, or right to erasure means we must have procedures in place for removing or deleting personal data easily and securely where there is no compelling reason for possession and continued processing. The circumstances can be when:

*The personal data is no longer necessary in relation to the purpose for which it was originally collected/processed

*When the individual withdraws consent.

*When the individual objects to the processing and there is no overriding legitimate interest for continuing the processing.

*The personal data was unlawfully processed (ie otherwise in breach of the GDPR).

*The personal data has to be erased in order to comply with a legal obligation.

*The personal data is processed in relation to the offer of information society services to a child.

  • Right to restrict processing 

You have the right to ‘block’ or restrict processing of personal data, in the following circumstances outlined by the ICO:

*Where an individual contests the accuracy of the personal data, you should restrict the processing until you have verified the accuracy of the personal data.

*Where an individual has objected to the processing (where it was necessary for the performance of a public interest task or purpose of legitimate interests), and you are considering whether your organisation’s legitimate grounds override those of the individual.

*When processing is unlawful and the individual opposes erasure and requests restriction instead.

*If you no longer need the personal data but the individual requires the data to establish, exercise or defend a legal claim.

We will inform any third parties that are also involved with the data about the restriction, and inform you when we remove a restriction on processing.

  • Right to data portability 

The right to data portability allows individuals to obtain and reuse their personal data across different services for their own purposes. The right only applies:

*to personal data an individual has provided to a controller;

*where the processing is based on the individual’s consent or for the performance of a contract; and

*when processing is automated.

The right allows you to move, copy or transfer personal data easily from one IT environment to another in a safe and secure way, without affecting usability. 

  • Right to object

You have the right to object to direct marketing (including profiling), processing based on legitimate interest, and purposes of scientific/historical research and statistics, in which case we must stop processing personal data immediately and at any time, with no exemptions or grounds to refuse, free of charge.

This right can be met with an easy email to us, smadieagency@gmail.com

  • Right related to automated decision making and profiling.

 If any of your processing operations constitute automated decision making including profiling (such as insurance firms), individuals have the right not to be subject to a decision and must be able to obtain human intervention, express their point of view, and obtain an explanation of the decision and challenge it. The right does not apply if the automated decision is a contractual necessity between you and the person, if it’s authorised by law, or if based on explicit consent.

 

3. Third Parties

We may employ third-party companies, such as WordPress, and individuals due to the following reasons:

  • To facilitate and secure our website;
  • To perform website-related services; or
  • To assist us in analyzing how our website is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

3.1. MailChimp: We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails

3.2. PayPal: We use a third-party provider, PayPal, to receive payments from our customers. If you do wish to have a smoother transaction without the need of providing us with your credit card information, we recommend that you make that transaction through PayPal. For more information about PayPal and their policy, please visit PayPal’s Privacy Policy

 

4. Security

We value your trust in providing us with your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security. Nonetheless, we will provide our very best effort in making sure that your information is well secured.

 

5. Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

 

6. Children’s Privacy

Our website does not address anyone under the age of 18. We do not knowingly collect personal, identifiable information from visitors under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

 

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page and by sending you an email. These changes are effective immediately after they are posted on this page.

8. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

E-mail: smadieagency@gmail.com
Cellphone: +258 827086756

 

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